Refund and Returns Policy

Returns

We want you to be happy with your purchase. You may request a return within 7 days of receiving your order, provided the item meets the conditions below.

To be eligible for a return, the clothing must be:

• Unworn and unused
• Unwashed and free from stains, odors, or damage
• In its original condition with tags attached
• Returned with the original packaging, where applicable
• Accompanied by your order number or other proof of purchase

We do not accept returns for items that have been worn, washed, altered, damaged after delivery, or returned after the 7-day return period.

Wrong, Damaged, or Defective Items

Please contact us as soon as possible if you receive:

• The wrong product, size, or color
• A damaged product
• A defective product
• An item that is significantly different from what you ordered

Please provide your order number and clear photos of the item so we can review the issue and arrange an appropriate replacement or refund.

Refunds

Once we receive and inspect the returned item, we will notify you whether the return has been approved.

If approved, the refund will be issued through the original payment method, where possible. The time required for the refund to appear may depend on your bank or payment provider.

We may refuse a refund if the returned product does not meet our return conditions.

Sale Items

Sale items are eligible for return under the same return conditions, unless the product is specifically marked as non-returnable.

Exchanges

We can offer an exchange when an item is eligible for return and the requested replacement is available.

For size or color exchanges, please contact us before sending the item back.

Return Shipping

For a wrong, damaged, or defective item caused by us, we will arrange an appropriate solution for the return.

For a return due to change of mind, incorrect size selection, or other customer preference, the return shipping cost may be the customer’s responsibility.

Original delivery charges are generally non-refundable unless the return is caused by our error.

How to Request a Return

To request a return, contact us with:

Order number:
Product name:
Reason for return:
Photos (if the item is damaged, defective, or incorrect):

Please wait for return instructions before sending any product back.

Contact: {your email address}

Important

Please do not send products to a manufacturer or any address until our support team provides the return instructions.

We reserve the right to inspect returned items and determine whether they meet the conditions of this policy.